Customers Express Frustrations as ATMs Stop Dispensing in Ibadan

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Customers Express Frustrations as ATMs Stop Dispensing in Ibadan

By Kaosara Oladimeji Olayemi

Many bank customers were stranded at various automated teller machine (ATMs) locations in Ibadan yesterday.

When a correspondent from the Nigerian News Agency (NAN) visited some banks in the Challenge, Ring Road, Dugbe, Bodija, and Iwo Road areas, he discovered that almost all of them did not dispense cash.

Also, most banks at Ring Road were not dispensing cash while long queues were also noticed at Access Bank in Challenge.

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Most of the customers in some of the areas told NAN that a poor network might be responsible for the situation, while other machines did not have the cash to dispense.

A customer, Mr John Adeyemi, expressed frustration over his inability to access cash through ATM machine since December 24.

“I have been moving around since December 24 looking for where to withdraw, but all to no avail. I don’t know why banks should not load their ATM machines, especially at a period like this.

“We expect better services from our financial institutions,” he said.

Another customer, Mrs Victoria Ayeni, said that she had to drive from Challenge to Ring Road to withdraw money but could not achieve the purpose.

Similarly, Mr David Ogundele, said that he had become tired of moving around and thus, opted for withdrawal through POS.

He, however, said that most POS operators were also having the same network and dispensing issues.

“The one I used debited me without bringing out cash, worsening the already bad situation,” he said. (NAN)

 

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